Dispatch Time
At Hangout clothing, we aim to dispatch all orders within 24 hours of order confirmation. Typically, deliveries are completed within 2-3 working days. However, unforeseen circumstances such as adverse weather, law and order situations, or delivery to remote areas may extend this timeframe.

Delivery Information & Shipment Charges
We offer Cash on Delivery (COD) services through Leopard Courier. Delivery is free across Pakistan, except for sale items, where delivery charges of Rs. 150 for Sindh and Rs. 200 for outside Sindh apply.
If your order is not delivered within a week, please feel free to contact us.

Payment Information

• Cash on Delivery (COD): Pay in cash at the time of delivery.

Product Information
All Hangout clothing products displayed on our website are original, manufactured, dyed, and stitched in-house. We do not use misleading images or borrow pictures from other brands or search engines.

• Pricing: All prices are quoted in Pakistani Rupees (PKR) and are valid for sales within Pakistan only.
• Colors: While we strive to ensure accurate color representation, variations may occur due to monitor or screen settings.

Size Exchange Policy
We provide a 7-day size exchange policy for your convenience.

1. Return the product to us via any courier service, ensuring the tag remains intact.
2. Include a note specifying the required size, and verify its availability on our website before requesting an exchange.
3. Send the parcel to our address:
   Plot No: C47-C, 15th Commercial Street, Phase 2 Ext., D.H.A, Karachi, Pakistan.

Exchange Charges: Rs. 150 (covers reshipment costs). Please note, the exchange process may take 5-7 working days.

Important: To minimize the need for exchanges, we recommend carefully measuring your size before placing an order.

Refund Policy:
We do not offer refunds or money-back guarantees on purchased items.

Need Assistance?
For further queries, feel free to contact us.