FAQs
How can I place an order on your website?
To place an order, browse our collection, select your desired hoodie, choose the size and color, and click “Add to Cart.” Proceed to checkout, enter your details, and complete the payment process.
How long does it take to receive my order?
Delivery typically takes 3–7 business days, depending on your location. You will receive a tracking number to monitor your order’s progress.
Do you offer free delivery?
Yes, we offer free delivery on orders over Rs. 4999/- .
What payment methods do you accept?
We accept credit/debit cards, Cash-On-Delievery, and other secure payment methods listed at checkout.
Can I exchange a product if the size doesn’t fit?
Absolutely! You can exchange the product for a different size within 7 days of receiving it. Please ensure the product is unused and in its original packaging.
Do you offer refunds?
Yes, refunds are available for returns made within 14 days. The product must be in its original condition. Shipping charges may not be refundable.
Are your products original?
Yes, all our hoodies are 100% original and made with premium-quality materials.
What should I do if I don’t receive my order within the expected time?
If your order doesn’t arrive within the expected time, please contact our customer service team at hang.out.pk1122@gmail.com for assistance.
Can I cancel my order?
Yes, you can cancel your order if it hasn’t been shipped yet. Contact us immediately at hang.out.pk1122@gmail.com to process the cancellation.